Privacy & Terms and Conditions

At Progressive – Global, we are committed to protecting the privacy and security of  personal information. This notice outlines how we collect, use, and protect data when  interacting with us as a wholesale customer as a visitor or regular user of the website located at www.progressive-global.com

Information We Collect

We may collect the following types of information:

  • Contact Information: Including  name, business name, address, email address, and phone number.
  • Business Information: Such as business registration details, tax ID, and any other relevant business information necessary for wholesale transactions.
  • Transaction Information: Details about the products purchased from us, including quantities and payment details.
    Communications: Records of any communications or interactions  with us.
  • Technical information:  what is shared or made visible on the internet, information from your device, IP address, cookie information,
  • Location information

How We Use Your Information

We use the information we collect for the following purposes:

  • Communications with us: When you contact us through email, Telephone, chat, social media private/ direct messaging or through submitting a Customer Service inquiry, we may collect that information that you provide us to help respond to you or for proposes related to your communication
  • Fulfillment of Orders: To process and deliver orders placed with us.
  • Customer Service: To provide customer support and respond to inquiries and sales.
  • Account Management: To manage your wholesale account and maintain records of our transactions.
  • Legal Compliance: To comply with legal obligations, such as tax and regulatory requirements.
  • Marketing: With your consent, to send you promotional materials and updates about our products and services.

Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who help us operate our business and provide services to you.
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

System Logs & Cookie information

Like many websites, we use “cookies” to collect certain types of information when you access the Services. Cookies are alphanumeric identifiers that are placed on your computer’s hard drive to enable our systems to recognize your browser and to provide features such as remembering the products that you searched on your last visit. Web beacons, which are also known as tracking pixels, pixel tags, and clear gifs, are tiny tools that transmit information from your device to a server. For the sake of this notice, cookies, web beacons, and all other tracking technologies are collectively referred to as “cookies”. We use cookies to:

  • remember information you gave us so that you don’t have to re-enter the information each time you use our Services;
  • improve your online shopping experience as well as to provide you with a better personalized advertisements on our Services and on third party websites;
  • analyze your usage of our Services and measure trends;
  • improve your experience with the Services;
  • measure effectiveness of advertising; and
  • help troubleshoot any errors, assist you with your questions, and improve fraud detection.

We collect information about you through cookies. This information may be combined with other personal information we have about you from our other services. By doing this, we can provide better services and fulfill the purposes outlined in our Privacy Notice.

You can prevent your computer from accepting new cookies. Most browsers tell you how to do so in their “help” section. Because cookies allow you to take advantage of some of the Service’s features, we recommend you leave them turned on. For instance, if you block certain cookies, it may disable certain functions of the Services.

Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. We restrict access to your information to employees and service providers who need it to perform their duties.

Cross Border Transfers

When you use our Services, your personal information may be transferred to and/or stored in another country or province (which may include transfer outside of Manitoba), where we or our service providers operate, including the United States. By using our Services, you agree to such cross-border transfer of your personal information and understand that your information may be available to government authorities under lawful orders and laws applicable in foreign jurisdictions. We will strive to protect personal information disclosed to third parties with contractual protections to ensure that service providers with whom we share Personal Information maintain adequate privacy protections and standards. For more details, please visit our External Privacy Policy.

Contact Us

If you have any questions or concerns about our privacy practices or this notice, please contact us: [email protected]

Updates to This Notice

We may update this privacy notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this notice periodically for any updates.
Effective Date: January 1, 2024

This privacy notice is designed to inform you about how we collect, use, and protect your information as a wholesale customer of our pharmaceutical products. If you have any questions about specific details to include or further customization needed, feel free to let me know!